You can’t step in the same river twice, and 1992 internet and 2007 internet are more like a creek and an ocean.
Sunday, September 16th, 2007This semester I will be blogging weekly for my course on collaborative learning, because it is a requirement; I will be doing it here rather than on the course site because a) I have enough blogs to maintain already and b) there’s a precedent, if you’ll recall my many prelim-studying entries and those times I geeked out over the stuff we saw in Alice’s digital media literacy class; besides c) my audience is hella nerdy anyway.
I was surprised to find that the first week’s readings actually referenced conversation analysis (CA) quite a bit. Back when I was studying for my prelim on the subject, I read several chapters from an anthology on CA and cognition, so it’s not that I don’t think it’s appropriate for the subject under study, but it’s always interesting to see what people who were not actually trained in CA make of it. Usually something that would make the hardcore CA people cry, but that’s not necessarily a bad thing. At any rate, given the focus of the course and thus the readings on CMC (computer-mediated communication) in the service of collaborative learning, and particularly text-based quasi-synchronous CMC (e.g. chat), the data seem well-fitted to CA. If your concern as an analyst is that you have access to all resources that were available to participants at the time of interaction, chat logs are pretty comprehensive, especially if they’re time-stamped.
In some cases, though, lack of unique adequacy raised issues for me; “‘[u]nique adequacy’ is defined here as the researcher’s ability to analyse the encountered social world from practitioner research rather than from ‘classical social theorising’ (Cuff et al., 1992) perspectives” (Wakefield 2000). Stahl (2006) seems to suggest more difficulty with tracking parallel topics in chat than I believe most participants actually have, especially if they’ve been using chat for their own personal purposes for any length of time. The book was published in 2006, but I’m not entirely sure when the research he references using CMC for group work on math problems was conducted–certainly a major issue in research on the internet in any context is that today’s internet is a dramatically different place from the internet of even five years ago, and the average participant gets more and more savvy with the passing of time.
On the other hand, technologies and applications also change very quickly. As I’ve mentioned before, pretty much the only people MUDding now are the same people who were MUDding in 1992 when it was an exciting topic for academic research. MMOGs are certainly the virtual descendants of MUDs, but they’re not quite the same and they are occupied by mostly different people. Email lists, while not dead, definitely seem to me to be on the way out, although perhaps not in academia as in the general population–my main exposure to email lists outside of academia was in activism and fandom. I wanted to talk about sexuality and read Star Trek pornography, and for some time, those needs were mainly met by Usenet and listservs.
Now, however, there are websites, particularly hive communities like LiveJournal, and communities on Facebook. Almost all the undergraduates who I interviewed last semester about Facebook use remarked at some point or another that email was “formal” and not something they used for socialization or personal communication. This is probably not going to stop academics, because we are the kind of people who like spreadsheets and monographs and Being Important, but for everyone else, email seems to have become sort of stuffy and boring, like actual mail or something.
Even chat, which is to me so familiar that I tend not to distinguish in vernacular reports whether I was talking to someone face-to-face or virtually, may be on its way to obsolescence even as I type. Text messaging on mobile devices seems a bit different in character than chat, and now that everyone has a cell phone and everyone is also online, I think there are fewer extended interactions happening in chat, even if people do leave their AIM up as a kind of answering service, competing to have the deepest or wittiest away message in the dorm. Or, you know, I’ve always been weird; maybe it was always more random solicitations for cybersex than anything else. It’s not like my college chats were deep, but they were properly punctuated.
Really, I just wonder how long it will be before computer voice chat largely supplants text chat. Gamers already prefer it; they use third party applications to supplement the game interfaces that supply only text chat because it’s so clunky, especially when you’re trying to coordinate raids. I use Skype when I play City of Heroes, and I’ve also started using it to call my parents because my cell phone service is so shitty in my new place. As everyone’s systems catch up, I can easily see more and more people using voice chat in place of the phone, but also in place of “impersonal” text. Voice may kill the chat star. Maybe. On the other hand, there are advantages to not being totally present for the people to whom you’re talking, and sometimes I don’t want to devote that much attention.
Once again, I have to say simply that all I know about the internet in five years is that I probably can’t imagine it. Sure, I want that headjack as much as ever, but even if I get it, there’s no telling what comes with it. It makes it hard to keep your research current.